Sales Policy

Effective Date: January 4, 2025

At LUXSOPIC, we are committed to providing a seamless and transparent shopping experience. This Sales Policy outlines the terms and conditions that apply to all purchases made through our website or other sales channels.

1. Pricing and Promotions

1.1 Pricing

  • All prices listed on luxsopic.com are in USD and include applicable taxes unless otherwise stated.

  • Prices are subject to change without prior notice, but any changes will not affect orders that have already been placed and confirmed.

1.2 Promotions and Discounts

  • Promotional offers, discounts, and coupons cannot be combined unless explicitly stated.

  • Promotional offers are valid for a limited time and may be subject to additional terms and conditions.

2. Order Process

2.1 Placing an Order

  • To place an order, select your desired items, add them to your cart, and proceed to checkout.

  • Ensure that all information provided during checkout, such as address and payment details, is accurate.

2.2 Order Confirmation

  • Upon placing an order, you will receive an email confirmation with your order details.

  • If you do not receive a confirmation email within 24 hours, please contact us at info@luxsopic.com.

2.3 Order Changes and Cancellations

  • Orders can be modified or canceled within 24 hours of placement by contacting us at info@luxsopic.com.

  • After 24 hours, changes or cancellations may not be possible as the order could be in processing or shipping stages.

3. Payment

3.1 Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Other payment methods as listed during checkout.

3.2 Payment Security

  • All payments are processed securely using encryption and industry-standard safeguards.

  • We do not store your payment details on our servers.

4. Shipping and Delivery

4.1 Shipping Policy

  • We offer domestic and international shipping. Shipping fees and estimated delivery times will be displayed during checkout.

  • Delays caused by carriers, customs, or unforeseen circumstances are beyond our control.

4.2 Tracking

  • Once your order has been shipped, a tracking number will be emailed to you for monitoring your package.

5. Compliance

5.1 Customer Responsibility

  • It is the customer’s responsibility to provide accurate shipping and billing information.

  • LUXSOPIC is not responsible for orders undeliverable due to incorrect information provided by the customer.

5.2 Legal Restrictions

  • Customers are responsible for ensuring that their purchases comply with all local laws and regulations in their country or region.

6. Contact Us

If you have any questions or concerns regarding this Sales Policy, please contact us:

  • Address: 4599 Thorn Street, Garden Grove, California, United States

  • Phone: 307-621-0431

  • Email: info@luxsopic.com

Thank you for choosing LUXSOPIC for your Western dining needs!