Payment Policy

Effective Date: January 4, 2025

At LUXSOPIC, we are committed to providing a secure and efficient payment process for all transactions. This Payment Policy outlines the accepted payment methods, billing procedures, and security measures to ensure a seamless experience for our customers.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.

  • PayPal: A secure and convenient online payment method.

  • Bank Transfers: Available for bulk or special orders. Contact us at info@luxsopic.com for details.

2. Payment Process

2.1 Online Transactions

  • Payments are processed at the time of order placement.

  • Upon successful payment, you will receive a confirmation email with your order details and receipt.

2.2 Failed Transactions

  • If a transaction fails, please verify your payment details and try again. For further assistance, contact our support team at info@luxsopic.com.

3. Billing Information

  • Customers are required to provide accurate and complete billing information during checkout.

  • Any discrepancies in billing information may delay order processing or result in order cancellation.

  • In case of any billing-related issues, we will reach out via the provided contact information.

4. Security Measures

  • All payment transactions are encrypted using Secure Socket Layer (SSL) technology to ensure the safety of your financial information.

  • We partner with trusted payment gateways that comply with industry standards for security.

  • LUXSOPIC does not store credit card information on its servers.

5. Refunds and Chargebacks

  • Refunds are processed in accordance with our Refund and Returns Policy.

  • Chargebacks initiated without prior communication may result in restrictions on future purchases.

  • For any refund or payment disputes, contact us at info@luxsopic.com.

6. Contact Us

If you have any questions or concerns regarding this Payment Policy, please reach out to us:

  • Address: 4599 Thorn Street, Garden Grove, California, United States

  • Phone: 307-621-0431

  • Email: info@luxsopic.com

Thank you for choosing LUXSOPIC for your Western dining needs!